Where do I send my card(s)?

What is your success rate ?

What should I do when I realize there is a problem with my Flash Memory card?

What forms of payment does your company accept?

What turn-around time should I expect for the recovery?

Will my card(s) be written to at any time during the recovery process?

Where do I send my card(s)?
Send the card(s) via Mail or Courier Service (FedEx, UPS, etc.) to: Flash Media 911, 1165 Ida Way, Melbourne, FL 32940

What is your success rate?
Approximately 90% of files can be recovered. Destructive (Low-Level) Formats are NOT recoverable, as well as any formatting procedure that writes zeroes or any other pattern to your media are also NOT recoverable.

What should I do when I realize there is a problem with my Flash Memory card?
STOP! Please do not attempt a format or write any additional files or pictures to your card. You have a much better chance of recovery if you stop at this point and time. Package the card(s) in a padded mailer, or box and complete the Order Form.

What forms of payment does your company accept?
We accept
and ATM Cards with the MasterCard and Visa logos on them.

What turnaround time should I expect for the recovery?
In most cases your card will be completed within a 24 hour window.

Will my card(s) be written to at any time during the recovery process?
No. The recovery process is read-only, and once the data is recovered it is burned to CD.